Chalet Des Alpes ***
Via Rasia, n. 572
23030 Livigno (SO) I-Italia
e-mail: info@chaletdesalpeslivigno.it
sito internet: http://www.chaletdesalpeslivigno.it
Telefono: +39 0342 239936
General terms and conditions

Arrival and departure

Check-in– check in time is 16.00 on the day of your arrival. If you arrive early, we’ll try our best to get you in your room as soon as it’s ready. In the meantime, you can store your bags in our luggage room and go for a walk until your room is ready. Our hotel is situated a mere 10-minute walk from the center of Livigno. We kindly ask you to communicate your time of arrival at the time of booking. If there is any delay to your journey, please inform us immediately if you need to arrive after 19:00.
Check-out - on the day of departure the room must be vacated no later than 10.00. You can store your luggage in our luggage room for free after checking out.

Hotel entrance at night

The hotel has a separate entrance at night that allows you to enter any time on your own using the room key.

No smoking

Smoking is not allowed in any rooms or in any other areas of the hotel. Of course there are areas equipped with ashtrays outside the hotel, such as balconies and terraces, where guests can smoke. Smoking inside your stateroom or on your balcony will result in cleaning charge added to your hotel account. If cigarette burns on furniture, linens, towels or carpeting are detected guests will be advised and charged for the damages.

Extra charges

Description
Price
Baby cot upon request:
€ 10,00 per day
Garage
€ 10,00 per day (limited places; an advance reservation is required)
Double room for single use
+50% per day
Pets
€ 15,00 per day

Extra charge for 3̊ and 4̊ person sharing the room:

Age
Price
0-2 years
FREE (baby cot upon request € 10,00 per day)
2-12 years
€ 30,00 per day
12 years onwards
€ 45,00 per day

Included services

Outdoor parking lot
We provide short-stay parking for hotel guests in front of the hotel, which is free of charge. Management is not responsible for any damage or theft.

Free wireless
The hotel offers free wi-fi in both public areas and guestrooms. You will be given the Wi-Fi password upon your arrival

Daily cleaning
We guarantee a thorough and efficient daily cleaning of the rooms and other hotel areas.

Linen and towel exchange
Generally linen exchange is provided once or twice a week. However, because of our commitment to our Eco-philosophy, we are trying to reduce the amount of wastewater. Therefore, we encourage our guests to give a little contribution by using towels repeatedly and requesting the linen exchange only when needed.

Heated ski-room with boot-drying facilities
It is forbidden to bring any equipment such as skis, snowboards, boots, snowshoes and sleds to your room in order not to cause damage to furnishings. You are kindly asked to leave all your equipment in our ski room.

Pets

Pets are welcome by prior arrangement with the hotel management. We accept small size pets (max 10 kg) in our pet friendly rooms, upon availability with advance registration and a € 15,00 pet fee per night. The fee is used for the cleaning of all the fabric and carpets after your departure to ensure the comfort of future guests occupying the room. Pets are not allowed in the breakfast lounge and it is not allowed to leave pets unattended in the rooms. Pets shall remain within your control at all times, either on a leash or in a carrier. Pets are not allowed on furniture including beds, chairs and sofas and they must have their own carrier/bed and sleep in carrier/bed. Guests are responsible for all damage to the property and / or persons caused by their pet. If your room requires excessive cleaning, or if damages are incurred as a result of your pet’s actions, the hotel will charge for additional services and repairs. Upon your arrival you will be asked to sign a Pet Policy Agreement.

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Chalet Des Alpes *** - Vision.e s.a.s. - C.F. IT92024130145 - Via Rasia, n. 572 - 23030 Livigno (SO) - I-Italia
e-mail: info@chaletdesalpeslivigno.it - sito internet: http://www.chaletdesalpeslivigno.it - Telefono: +39 0342 239936